1. ALWAYS put the customer service first. In the data recovery field, you will come across frantic customers who are in fear that they have lost priceless memories. Customer service is number one.
2. Honesty and reputability. If your company is honest and reputable, customers will be drawn to trusting you with their data that needs to be recovered.
3. Step by step details. If you give your data recovery customers step by step details of their data recovery process, they will be more likely to use your company again in the future.
4. 24/7 Support. Giving the customer the option to 24/7 support means that more data recovery customers will be willing to call you instead of other companies that don’t offer 24/7 support.